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ActionKustomerUpdated June 2026

How do I search Kustomer customers?

Short answer: You can search kustomer customers in Kustomer by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Kustomer Search Kustomer Customers action to a workflow, map its 1 input from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Search Kustomer Customers in Kustomer — start free All 4 Kustomer actions
Search Kustomer Customers in Kustomer — start free
Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
Email
email
stringRequiredThe email address. Used as the recipient or identifier depending on context.
Sample request
{
  "email": "e.g. user@example.com"
}
Returns
{
  "data": {
    "id": "cust_abc",
    "attributes": {
      "name": "Jane Doe"
    }
  }
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Search Kustomer Customers.

Any of these apps can fire this action as part of a workflow.

Gmail → Kustomer
1 Gmail triggers
Slack → Kustomer
13 Slack triggers
Google Sheets → Kustomer
2 Google Sheets triggers
HubSpot → Kustomer
18 HubSpot triggers
FAQ

Questions about Search Kustomer Customers.

What does the Search Kustomer Customers action do in Kustomer?
Full-text search across customer attributes. For "find customer by email" lookups or for "all customers in this segment" queries.
What inputs does Search Kustomer Customers require?
Required: Email. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Kustomer returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does Search Kustomer Customers support batch operations?
Yes. Run Search Kustomer Customers inside a Loop node to process arrays. TinyCommand handles Kustomer's rate limits automatically so you don't have to throttle manually.
More actions

Other Kustomer actions.

Action
Create Kustomer Conversation
Opens a new conversation for a customer on a specified channel (email, chat, SMS). For "external support channel → file in Kustomer" or proactive-outreach workflows.
Action
Create Kustomer Customer
Inserts a new customer with email, phone, name, custom attributes. For "new lead → push to Kustomer so they're primed when they next contact us" sync workflows.
Action
Send Kustomer Message
Posts a customer-facing message (out) or internal note. For "AI-summarised context → log as internal note" or "automated reply on routine ticket types" workflows.
Search Kustomer Customers in Kustomer — start free