TriggerOnfleetReal-timeUpdated June 2026

When does Onfleet fire on failed deliveries?

Short answer: In TinyCommand, add the Onfleet Onfleet Task Failed trigger to a workflow and publish. It listens through a Onfleet webhook and fires your workflow within seconds of the event, with no polling and no code. Add a filter if you only want some events to start a run.

Trigger workflows on Onfleet Task Failed in Onfleet — start free All 5 Onfleet triggers

Trigger workflows on Onfleet Task Failed in Onfleet — start free

Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder

Trigger

Onfleet Task Failed

When the matching event happens

on task failednew task failedwhen task failedwhen a delivery task failswatch for task failed

What this trigger returns

for the curious

You don’t need to read this. TinyCommand auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
  "event": "taskFailed",
  "address": "123 Main St, San Francisco",
  "task_id": "task_123"
}

Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

Field	Type	Example
event	string	"taskFailed"
address	string	"123 Main St, San Francisco"
task_id	string	"task_123"

Pairs with

Drop these actions after Onfleet Task Failed.

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Gmail · Email

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Slack · Communication

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Google Sheets · Spreadsheets & Databases

Create Company

HubSpot · CRM & Sales

FAQ

Questions about Onfleet Task Failed.

How does the Onfleet Task Failed trigger work in Onfleet?

Fires when the driver marks a stop as unsuccessful (customer unavailable, refused, damaged). The high-signal CS hook — fires before the customer ever calls in to complain.

Is the Onfleet Task Failed trigger real-time?

Yes. Onfleet Task Failed uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Onfleet.

What data does Onfleet Task Failed return?

The full event payload from Onfleet. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.

Can I filter Onfleet Task Failed so only some events start a workflow?

Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.

Do I need Onfleet admin permissions to use Onfleet Task Failed?

For most Onfleet accounts a standard user can authorize the trigger. Some Onfleet plans require an admin to enable third-party webhooks. Check Onfleet's docs if the trigger fails to register.